Features, News & Blogs
A necessary evil? I don’t think so.I really enjoyed reading the responses to my last post. There was some agreement with my observations, particularly as they applied to the role ATMs play in emerging markets, but less than rousing enthusiasm for the observations applying just as …
Consumers’ choice: Shopping for expedited self-serve financial servicesToday's consumers engage in repetitive shopping patterns, as they visit brand-name retail stores and select familiar products. The weekly shopping lists often include bill payment next to bread, milk, and other grocery items. The choice of preferred …
Convert to wireless as part of ADA compliance strategy Recently, I discussed how converting an entire ATM portfolio to wireless is easier and more cost effective than you may think. As you put your ADA compliance strategy in place, may I suggest you consider using this opportunity to transition your …
Managing personal finances with expedited payments and prepaid debit cards At the best of times, cash flow management is a major challenge for the estimated 25.6 percent of U.S. households that comprise the unbanked and underbanked segments of the population. These demographic groups, who either do not have access to or do …
Revenue and Service: Double objectives for the ATM channelEarlier this year, we all read the report of the global survey conducted by Level Four which showed that more than half the respondents had increased investment in the ATM channel in the last two years, with the main aims of this investment being to …
Would you stick your card in that? Having been involved with the ATM industry since 1988, I have this annoying habit (ask my wife) of over-analyzing every ATM I happen upon, whether on vacation, at the store, getting gas, etc. (I suspect many of you probably suffer from the same …
Are Your ATMs Actually ADA Compliant? The new 2010 Americans with Disabilities Act (ADA) standards, which are based on Access Board guidelines created in 2004, were published by the Department of Justice last month. While the theoretical "effective date" is March 15, 2011, ATMs do not …
The Global Rebranding of ISOsThe ATM is a major consumer technology. ATMs can only reach the masses close to where they live, work and shop if national payment systems and ATM networks allow the independent convenience ATM model to flourish alongside the bank and branch ATM …
Mixed messages from western European ATM marketOne in three ATM markets in western Europe contracted last year. A fall in the number of ATMs in any country is relatively rare, and it is unprecedented for so many markets to shrink at the same time. Is this simply a financial crisis induced …
Are gift cards the Next Big Thing for ATMs?In 2011, consumers loaded about $460 billion onto prepaid cards. According to research from the Mercator Advisory Group this figure will balloon 50 percent over the next two years, reaching $685 billion by 2014. Prepaid cards have come a long way …
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Deploying retail ATMs in off-premises locations allows banks and credit unions to meet customer demands for convenient access to cash. They can also be a boon to the retailer. Learn more about retail ATMs in this Research Center.

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