Features, News & Blogs
Many of us have seen video toppers on ATMs come and go — several times. But today, given the reduced cost of operation and increased consumer expectations, the solution might merit reconsideration. In the past, the high price of hardware and …
The world according to Disney: The Mouse is getting smarter but still needs cash!Disney should be running countries' infrastructures! Perhaps not, but Disney could easily run a major county, if not some of our largest American cities — it only takes a trip to a Disney property to realize how well. This week I am in Orlando …
Multi-Choice Cash, a division of Las Vegas-based casino cash services provider ATM Merchant Systems, has launched Multi-Choice Marketing Content Manager, a content delivery management system for ATM screens and toppers, digital posters and more. In …
Teller fees on the rise, but at what cost to FIs?With more consumers doing their banking via apps and websites, some financial institutions are looking at in-person transactions in a new light. Specifically, a number of larger FIs are viewing human contact at a brick-and-mortar branch as a premium …
Payment processing services provider Vantiv Inc. has released a new primary research study on the impact of omnicommerce and mobile banking trends on consumers between 18 and 34 years of age. Each year Vantiv and its research partner Mercator …
Financial services technology solutions provider Fiserv has rolled out Predictive Scores, a predictive modeling solution for customer behavior. The program leverages insights from multiple, complex data sets (so-called "Big Data"), to yield …
Computer Services Inc., a provider of end-to-end technology solutions for FIs, has announced that Cisco Systems has once again honored it with the Cisco Channel Customer Satisfaction Excellence award. In recognition of this accomplishment, CSI will …
SilverCloud and COCC are pairing advanced self-service solutions with core technology to help financial institutions across the northeastern United States deliver consistent, in-depth customer support across a growing number of self-service channels,…
In its 2012 report, "Confidence in Banks," Gallup said consumer confidence in U.S. banks hit a record low of 21 percent last year. The percentage of Americans with "a great deal" or "quite a lot" of confidence in banks is half of what it was in 2007,…
IQR Consulting, specialists in helping FIs craft more efficient campaigns by analyzing consumer data in payment portfolios — including ATM and debit — has been named a finalist for the Red Herring Top 100 in Asia list. Red Herring, a …
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