Features, News & Blogs
Angola's largest ATM network operator, EMIS, has chosen ProView software from Wincor Nixdorf to provide IT service management for its 2,000 self-service machines. EMIS expects to significantly increase availability across the system and decrease …
Aligning payment processing services and customer experienceLast week, Retail Systems Research published the Fast Fact "Retail Payments and the Customer Experience: Waiting for Processors." It was taken from RSR's first benchmark report on the retail payments process, released in March 2013. Source: RSR …
Dallas-based Columbus Data Services now offers its CDS Webtools as a mobile app for iPhone, iPad, and iPod touch devices. The mobile version lets operators, cash loaders and technicians in the field instantly view key information about their …
ATM screen branding: the power of impressionsThere is one golden fact about ATM Screens. It's a fact that can turn advertising on its head. A fact that any marketer can embrace: Rarely do a user's eyes leave the ATM screen during a transaction. There you have it — simple and to the point …
Exacq Technologies, a manufacturer of video management system software and servers used for video surveillance, has announced the release of version 5.4 of exacqVision VMS software for use with network video surveillance systems. The new version …
My '2-hour' project: creating an RFP for APM toolsLast week, I was reminded of how hard it must be to be a buyer of enterprise software these days — especially application performance management software. It all started with an innocent request from one of our channel account managers: "One …
Fiserv ATM solution follows 'no news is good news' model (video)At ATMIA US 2013, David Johnson of Fiserv talked about the new web-based interface the company has added to its device manager tool. The solution streamlines tracking of ATM incidents and workflows, so that it doesn't bog down the user with data …
Is APM becoming obsolete?Late last month, APMdigest posted a three-part interview with Gartner research VP Will Cappelli in which he discussed his recently published report, Will IT Operations Analytics Platforms Replace APM Suites? The title of the report begs the question …
Inventors Henry Samuel Schwarz of New York and Daryll Paul Cordeiro of Atlanta, have developed a patent (8,375,203) for a "method and system for secure remote transfer of master key for automated teller banking machine." According to the U.S. Patent …
The UAE's largest bank, the National Bank of Abu Dhabi, has chosen INETCO Systems Limited to provide customer service monitoring services across its ATM network using the INETCO Insight solution. This will be the first bank in the Middle East to …
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ATM Compliance Handbook 2012
ESQ