Solvport releases updated ATM-management application

 
Oct. 18, 2009 | by Caroline Cooper

Solvport, a Portland, Ore.-based ATM-services provider, has announced it is releasing a new version of Solview, its ATM-management application. According to a news release from Solvport, Solview 2.0 will be available Nov. 1 and offers new features and improved functionality that extend beyond standard service call-management applications.

One of the platform's features is SolvAlerts, which allows customers to receive real-time notifications of changes to the service events for their ATMs, such as when a technician arrives to an ATM location or completes a repair. Solview 2.0 also will offer recordings of incoming technical help-desk phone calls and a new project-tracking module.

Wayne Vandekraak, executive vice president of business development for Solvport, says the new release's features correspond directly with customer demand:

We worked closely with our customers to customize Solview with the value-added features they wanted. Solview 2.0 is a product of these strong partnerships and illustrates the superior quality of Solvport's service offerings.

Solvport is previewing Solview 2.0 at this week's ATM, Debit and Prepaid Forum in Las Vegas.

 

Topics: Software

Companies: Solvport


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