How banks are adapting to the 'new normal'

Nov. 15, 2012

Talaris has announced the publication of the latest issue of its bi-annual international magazine, Interact, which offers insight into and analysis of innovation in global cash management.

The 2012 edition focuses particularly on the banking sector's response to economic challenges through the pursuit of increased efficiency and productivity and a greater focus on changing customer needs. The publication also explores the role of technology in achieving these goals:

A feature from global consulting experts, Accenture, "New Customer. New Bank. New Branch," highlights the influence of new technologies on the bank-branch-customer relationship.

In "Tellers, technology and time," training specialist Training Synergy tells how banks are using teller automation and self-service technologies to free up staff time, and dedicate those resources to building customer relationships.

"Japan helps shape the world," describes how a country renowned for its innovative technology still clings to cash. The article considers the reasons why, in a digital age, cash remains as frequently used and as highly regarded as ever.

Case studies, "Banque Catonale de Fribourgand "Post Financeexplain how Talaris Cash Star solutions allow FIs to focus on customers' needs while improving security, productivity and profitability.

Guest publication commentary, "A time of opportunity for the ATM industry," from ATM Marketplace details the challenges facing the ATM industry and how it is rising to meet them.

To receive the latest issue of Interact, contact

For more on this topic, visit the vault cash/cash management research center.

Topics: Bank / Credit Union , Trends / Statistics , Vault Cash / Cash Management

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