LONDON -- The ATM Industry Association, in association with ATMmarketplace.com, presented its first-ever global ATM security awards at "ATM Sec 2," ATMIA's second annual ATM security conference at Manchester United, England, on April 18.
The conference, attended by representatives from 16 countries, tackled all aspects of ATM security: physical security, cash security, data and electronic security, network security and card security.
Entries for the awards were received from eight countries and were assessed by an international panel of judges.
The winners were:
For ATM Security Technology, Sweden's SQS International was recognized for its ATM Electronic Q-Cut Banknote Degradation System.
"The concept of an end-to-end banknote degradation solution for ATMs is an appealing one and the technology supporting the SQS system appears to have been extremely well researched and applied," according to a judge, who added that the fact that the Q-cut system fits within the lid of a standard ATM cassette and is already certified to Swedish standards that state 100% of the contents should be permanently degraded is impressive.
Runner-up in the ATM Security Technology category was Lithuania's Penkiu kontinentu bankines technologijos, uab, for its ATMeye Video Security System.
According to a judge, "The ATMeye promises to allow a high-quality video snapshot of transaction customers and related records capable of being remotely downloaded to any location. What I like is technology that can interface with the existing installed base of ATMs and existing security systems."
For ATM Security Best Practice, South Africa's ATM Solutions (Pty) Ltd was honored for its system of security enhancements for off-premise ATMs.
"The road followed to develop and implement measures taking into account local market conditions, coupled with international best practices is really superb, and needs to be 'copied' more by the ATM industry," according to a judge, who noted that project included ATM enhancements, site selection and installations, switch security and internal and external procedures.
Runner-up in the ATM Security Best Practice category was South Africa's Standard Bank.
Lauding Standard Bank's efforts to solve the common problem of card-reader vandalism, a judge said, "The solution involved both hardware and software modifications to frustrate the criminal's attempt to jam the reader and use a pretext to obtain the customer's PIN code. This best practice can be adapted to work in almost any location with good results."
The award for Best Contribution to ATM Crime Reduction and Prevention went to the UK's Digby Ram, for his broad scope of actions undertaken around degradation systems based on dye and smoke, from enhancing awareness and quality to improvement projects for detection.
Explaining why his vote was for a person rather than a thing, one judge said, "Dedicated people are what cause change to business, government and regulations that affect safety of persons and property. I always recognize the efforts of those grass-root pioneers who try to heighten awareness of the industry and institutions to make the necessary changes to increase security and safety. As awareness grows, so will standards of practice that will help competitors integrate their knowledge for the betterment of the industry."
The runner-up in the Best Contribution to ATM Crime Reduction and Prevention category went to TRM Corporation of the United States, for its Cashlock Security System for High Risk Locations.
"The installation of this simple, but innovative piece of kit, to reduce ram raids against convenience ATMs, will make a significant contribution to the reduction of this increasing type crime," said one judge. "With the added public awareness program using the CashLock logo, this will add weight to the deterrent value of this system."
The three judges were: Bernard D'Hondt, vice president of the European Security Transport Association (ESTA), an organization headquartered in Belgium and representing security transport companies across Europe, including cash-in-transit operators; Alan Townsend, crime prevention coordinator, Flying Squad, Metropolitan Police Services, New Scotland Yard, London; and Chris E. McGoey, CPP, CSP, CPS, CAM, director of McGoey Security Consulting based in San Francisco.
The criteria considered by judges included: the preventive character of the solution to reduce crime; the possibility to retrofit it to existing ATMs; the universal character of the solution (not limited to one brand); and the degree of innovation.
"At a time when ATM crime and fraud is on the increase in many regions of the world, carried out in some cases by organized criminal gangs, these awards will provide recognition for exceptional achievements in the push to get crime to migrate out of the industry and inspire further inventiveness and vigilance," said Mike Lee, international director of ATMIA.