Terry Dooley / Terry is an integral part of the Shazam team, bringing more than 20 years of financial and electronic funds transfer industry experience and expertise that keeps Shazam at the forefront of EFT technology. He leads all IT strategy and development.
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ATMs can be a drawing card for millennials

Now is the time to use the digital capabilities and accessibility of the ATM to win over millennials disenchanted with the branch experience.

PIN transactions — they're simply safer

The National Retail Federation recently told the Senate Commerce Committee that it’s past time to revamp the fraud-prone payment card system through the use of personal identification number authentication. During a recent Senate hearing on data breaches, Mallory Duncan, NRF...

Will consumers change behavior because of data breaches?

New research indicates many consumers have altered their shopping behavior as a result of recent far-reaching retail data breaches. Specifically, data analytics company Feedzai's "2014 Consumer Reaction to Financial Data Breaches Study" found that 22 percent of shoppers who were...

Dynamic Currency Conversion delivers benefits all around

With global tourism on the rise and the payments industry working to generate additional revenue (as well as added customer value at ATMs and the point of sale), the financial and retail industries are becoming increasingly interested in dynamic currency...

Self-service grows as consumers look to bank when and where it’s convenient

Consumer use of alternative, convenient, self-service and ATM channels is on the rise. A recent Mercator Advisory Group study found that while consumers continue to prefer using their financial institution’s teller line to deposit checks, this trend is beginning to...

FIs reconsider account offerings, branch networks

Financial institutions across the U.S. still face increased operating costs and decreased revenue.

FIs get creative with ATM advertising

Today, ATMs are so much more than cash withdrawal machines. The most sophisticated units are now full-service banking channels, offering significant potential for enhanced service delivery. ATMs are also an underused marketing channel.

FI execs afraid of being first - and last

Researchers recently interviewed merchant and financial institution executives to uncover their concerns regarding the ever-evolving payments arena. Mobile payments surfaced as a top emerging payment option about which many FI executives are experiencing some trepidation. They cited worries regarding the...

Senators propose hearings on Target data breach

Following the recent Target data breach, three U.S.

Consumers lost billions as a result of Durbin regulation

Economic consulting firm, Global Economics Group, recently released the results of a study exploring the impact of the Durbin Amendment on consumers, retailers, and financial institutions. According to the study, consumers have lost between $22 billion and $25 billion as...

Consumers want real-time payments - from their primary FI

A recent FIS study reiterates three key points regarding consumers and real-time payments.  First, a significant portion of the population is showing an interest in using real-time payments. Second, consumers expect those payments to be mobile, immediate, and convenient.

Could changes in the credit card world increase debit use?

Shifts in both consumer and lender behavior have set off several trends in the credit card marketplace. American consumers are paying down credit card debt, paying less to use credit cards, and making fewer purchases on credit, according to a...

Spending cash turns out to be expensive

Using cash is costing Americans $200 billion per year. This amounts to an average of $1,739 per household, according to a new study by the Fletcher School at Tufts University.

Obstacles still block speed, efficiency of payments

Federal Reserve Bank of Cleveland President Sandra Pianalto recently said that the central bank, which handles more than $3 trillion daily to pay for goods, services and financial instruments, is working to improve the speed and security of the United...

Obstacles still hinder speed and efficiency of payments system

Federal Reserve Bank of Cleveland President Sandra Pianalto recently said the central bank, which handles more than "$3 trillion a day to pay for goods, services and financial instruments," is working to improve the speed and security of the U.S. payments system. According to Pianalto, the U.S.

Mobile payments are gaining traction

The mobile payments industry has continued to gain traction in the past 12 months, according to the recently released "2014 Mobile Payments State of the Industry" report. Smartphone use is nearly ubiquitous among American shoppers, the report said. More than 90 percent of consumers currently use smartphones compared to 66 percent in 2012.

China's FIs issue 1M ATM cards daily

New data from consulting firm Retail Banking Research projects that the installed base of global ATMs will grow by 44 percent between 2012 and 2018. The "Global ATM Market and Forecasts to 2018" report predicts that the number of ATMs...

Fed appeals swipe fee ruling

In late August, the U.S. Federal Reserve appealed Judge Richard Leon’s decision to reject the agency's cap on debit card transaction fees, a requirement of the Durbin Amendment. Leon, of the U.S.

Educate employees about risky behaviors

In any given workplace, it's common to see sticky notes stuck to computer screens or other visible locations in an employee's workspace. The notes typically contain reminders or bits of important information the employee needs to remember. In many work environments, these types of reminders are harmless.

NFC still faces roadblocks; Isis rollout may help

The Verizon, AT&T, and T-Mobile-backed Isis mobile payment service, which is still only available in limited U.S. markets, recently made two big announcements that may have ramifications for financial institutions. First, Isis plans to expand to nationwide coverage by the end of the year.

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