Ian Kerr / Ian Kerr joined Level Four Software Ltd in 2005 and has been CEO of the company since 2006. Ian is responsible for leading the company towards achieving its ambitions to become the leading global provider of test automation solutions for the ATM and self service channels.
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ADA compliance picks up pace

I have spoken before about the implications of the Americans with Disabilities Act (ADA) on the ATM, but as with any regulatory deadline there is always a certain degree of reluctance; a hope that if you ignore it for long...

Visa puts its weight behind EMV in the U.S.

Last week, Visa announced that it is kicking off three new initiatives to accelerate the adoption of EMV and NFC technology in the U.S. Visa is the largest card scheme in the U.S., putting it in a strong position to...

Testing voice guidance capability to comply with ADA is about to get a whole lot easier

The U.S. Department of Justice has issued a final ruling on new accessibility standards under the Americans with Disabilities Act (ADA), which need to be adhered to by March 15, 2012.

Designers see the future of ATM security

It’s interesting to see a fresh perspective on bank security trends. St Martin’s College of Art in London has created an ATM crime exhibition and it features some quirky and future-looking ATM security technologies such as sound sensors, laser-illuminated privacy...

Is it all over for magstripe cards?

If a cardholder from the SEPA region travels to another part of the world and cannot pay because their Chip-only card doesn’t work in the magstripe-only ATM, they won’t just brush it off and thank their bank for keeping their money safe – they will be really annoyed about the failed transaction!

Stopping fraudsters in their tracks – Europe making headway against card skimming

Wells Fargo announced late last week that it would be the first US bank to conduct a pilot to issue chip cards to its frequent traveller customers.

'New services' and 'integration' are top priorities for the ATM channel

What these results show is that there is more emphasis on developing the technological capability of the channel, not just to offer customers a greater number of services but also a higher standard of service.

New self-service tech, deployments can learn a lot from ATMs

Level Four's Ian Kerr explores the benefits and challenges of self-service during an age when it has become the norm, rather than the exception.

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