Interactive Banker and the branch of the future

NCR Interactive Banker joins the ranks of new ATM and self-service technologies that are reframing the image of the traditional bank branch.

Conestoga Bank builds on success with additional video teller ATMs

Just a year ago, Conestoga Bank installed its first personal teller machines in a new Bankwerx mini branch — becoming one of the early adopters of interactive video banking. Based on the performance of those units, the Philadelphia-area FI is...

NCR buys ATM video software-maker uGenius

NCR Corp. has purchased uGenius Technology Inc., a Utah-based video banking software developer.

uGenius launches online video banking interface

UGenius, a provider of multi-channel video banking solutions to financial institutions, has announced the extension of its video teller software offering with the launch of uGenius Online Video Banking. This new interface enables FIs to engage remotely with the customer...

The big picture: PTM and video banking services

A new 'mini-branch' in Philly presents a model for the future.

New Video Banking Assistance System Allows Customers to Conference with Remote Experts (Press Release)

The new SmartOFFICE system from uGenius will allow experts to interact with customers at multiple locations remotely. June 26th 2012 Banktech.comBy: Jonathan Camhi uGenius Technology unveiled its new SmartOFFICE solution today that helps banks reduce their spending on sta by...

ATMs with a Human Touch: How New ATMs May Replace Bank Tellers (Press Release)

By Martha C. WhiteTime MoneylandPublished: 05/17/2012 ATMs are getting a new face — literally, a human face.

Banks Join the Do-It-Yourself Craze (Press Release)

By Robin SidelWall Street JournalPublished: 1:23 AM - 05/15/2012 The old-fashioned bank-teller line is getting an overhaul.Banks are installing a raft of new gizmos—touch screens, video-tellers and self-serve kiosks with more functions than traditional automated-teller machines—in hopes of reducing waiting...

NCR invests in video teller technology

In a press release today, NCR announced its strategic investment in uGenius Technology LLC, a Utah-based pioneer in video banking solutions. NCR has taken a minority equity stake in the company. In mid-2011, NCR and uGenius announced their collaborative effort on the first ATM that lets consumers talk and bank with a live remote teller.

Video banking: A cost-effective alternative to the traditional branch?

FIs want to save money but don't want to sacrifice customer service.  

An ATM with a personal touch

UGenius' Personal Teller System is getting accolades from bankers and consumers for combining financial self-service with teller consultation.

Video banking deployed by credit union in N.Y.

The (Middletown, N.Y.) Times Herald-Record reports that by the end of November, Mid-Hudson Valley Federal Credit Union plans to install a Personal Teller Machine in its Newburgh branch. It will be the first in Orange County, and one of the only ones in the state, the Times Herald-Record reports.

BAI RD: UGenius demos live-teller device

UGenius' live teller technology is offering banks and credit unions the ability to touch their customers and members at off-site locations as well as at teller-less branches. The company is demonstrating its technology at the BAI Retail Delivery Conference & Expo this week in Boston.

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