In the summer of 2009 Margo and I enjoyed a Baltic cruise. For me, the most interesting port of call was St. Petersburg, Russia. Long considered the "other Venice," the city's network of canals …

If you live in or travel to a country that controls what websites citizens can and cannot view, then you might not have access to sites like Facebook or YouTube. In this case you might have …

There are three important factors to the common AID and application solution supported by the Secure Remote Payments Council and 10 of the largest debit networks in the country: The common solution …

Banking on the assumption that cardholders often value convenience over security, at least one major issuer has stepped out with a mobile app that gives users access to key account details before …

ATM outsourcing options have been around for years but many financial institutions remain unaware of the process and benefits of outsourcing. Still others simply refuse to consider the possibility of …

We know that banks care deeply about interactions (which engage customers), and transactions (which generate revenue). The problem is there are more and more places where these critical interactions …

According to a new survey from the Federal Reserve, using mobile phones to make purchases at the point of sale remains fairly uncommon. Yet, the number of these transactions has gone up since 2011 …

When getting on a flight that's three to five hours long (or more), many business professionals wrestle with the decision whether to spend the $12.95 for airplane WiFi, take a nap or watch the movie …

Stop, look and listen. All children are taught this for their safety in order to help them stay aware of their surroundings and possible dangers. The concept is basic in form, but incredibly …

Recently, Jim Ghiglieri posted about an important topic, a common AID solution for the country's migration to EMV. I'd like to continue this discussion and will do so in a series of posts taking a …

Following many years of unfulfilled potential, the Indian ATM market started expanding a decade ago — driven first by the country's private sector banks, and latterly by the State Bank of India …

A short time ago I was asked by Tom Harper, president of Networld Media Group, co-founder of the ATM Industry Association and publisher of ATMmarketplace.com, whether I would be interested in …

From late 2011 to 2012, there was no shortage of needs to fill for bank customers and their ATMs. ADA upgrades were hot and doing nothing was not an option — at least for financial institutions …

To understand how protected you are, you need to understand how unprotected free public wireless is. This has nothing to do with how secure Apple devices are compared to Android. By default, free …

In conjunction with the release of its recent PIN vs. signature survey data, the Fed announced that it would not adjust its cap on interchange rates. The survey showed that by volume, signature …

In the U.K., TV advertising by National Westminster Bank has for months been focusing on their emergency cash service. The basis of this service is that if you lose your ATM card or damage it so that …

As we all know, there is an ongoing industry debate centered on whether chip-and-PIN transactions are more secure than chip card transactions that use only a cardholder's signature. A recent survey …

"Nobody would dare say they see interchange going away ... what matters is ensuring there is an equitable exchange between issuer and acquirer…" This was the assessment made by Bryan Bauer of …

Mobile devices have become a part of everyday life around the world, used for banking, entertainment, communication, payments, budgeting and even shopping. A recent survey by the U.S. Federal Reserve …

Yesterday, while perusing the current electronic issue of Australia's Sydney Morning Herald (as an expat I still like to keep up with the footie scores) I came across the article, "Stop treating …