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Emirates NBD rolls out 'Bank on Wheels
Emirates NBD has announced the debut of its "Bank on Wheels," a secure, fully equipped Emirates NBD vehicle which will be parked at various customer touch points in Dubai. The FI is using the service … -
Hello bank intros Europe's first all-digital FI (except for the ATMs)
Paris-based FI BNP Paribas has announced the launch of Hello bank, a 100 percent digital, mobile bank that caters to smartphone- and tablet-owning individuals. The bank is set to launch in four major … -
Case Study: CU ramps up efficiency, ROI with ATM portfolio management
A recently published case study from TEKchand, a provider of software solutions for the ATM channel, demonstrates the successful implementation by TruWest Credit Union of Co-op ATM Visual Control … -
For HSBC customers abroad, ATM access just got less convenient
A change to chip-embedded ATM cards is supposed to make ATM access easier in EMV markets. But for HSBC customers, this isn't quite the case. When the FI changed to chip cards it also put out a tender … -
FNB Namibia celebrates 97% ATM uptime
In many African countries, ATM uptime is a troublesome issue, fraught with power grid failures, network breakdowns, long trips for maintenance and challenging weather conditions. So it's no wonder … -
Bankrate.com releases annual prepaid fee survey
Online personal finance publisher Bankrate.com has released the results of its annual survey of prepaid card fees. The company examined 24 of the most prominent prepaids and found the usual menu of … -
RBS to invest massively in IT infrastructure
RBS chair Philip Hampton has announced that the Royal Bank of Scotland Group will invest an additional £450 million ($688.55 million) in modernizing its information technology infrastructure in …1 comment -
Dollar Bank puts its money on NCR
NCR Corp. and regional FI Dollar Bank are expanding their relationship. Beginning this summer, the bank will begin to replace 60 older ATMs from other manufacturers with advanced NCR SelfServ ATMs … -
Selco CCU buys into Visa DPS CUSO
Member Access Pacific, the nation's only card processing aggregator of the Visa debit processing service platform for credit unions, has announced that Eugene, Ore.-based Selco Community Credit Union … -
BNZ to invest in 'multi-hundred million' core upgrade
In a project expected to cost hundreds of millions of dollars and require three to five years to complete, BNZ is upgrading its current 30–40-year-old core banking system to keep up with a new … -
Study: 'Branch Boom Gone Bust'
Growing numbers of bank customers are migrating to digital alternatives to the walk-in branch, but banks have yet to address this fact in their retail banking branch networks. This is the conclusion … -
It's alive! It's alive! (video)
In which we explain what makes a fistful of cash from an ATM just like Frankenstein's monster. Sort of.- Suzanne Cluckey -
No change for Mauch Chunk; FI re-ups with First Data
Payment processing provider First Data Corp. has signed an agreement renewing its relationship with Mauch Chunk Trust Co., a community bank that serves Jim Thorpe, Pa., and surrounding communities at … -
Techcombank springs for new SunGard ATM reconciliation solution
Just yesterday, SunGard announced the addition of an ATM and card reconciliation solution to its IntelliMatch Operational Control software suite. Today, the company is announcing the deployment of … -
As banking channels converge, the multi-vendor ATM software market expands
'Interoperability' is the word as new banking channels and ATM functionalities expand and gain in popularity with consumers.- Suzanne Cluckey -
Diebold next-gen ATMs enhance CU Vibe
Southeast Michigan-based Vibe Credit Union will soon offer the convenience of shared branching at the self-service channel with help from Diebold Inc. and Co-op Financial Services. The credit union's … -
ANZ Bank makes big commitment to TCRs
ANZ Bank New Zealand has taken on Asia-Pacific's biggest deployment of NCR Corp. next-generation teller cash recyclers. The FI unveiled its first Cash Recycler 11 recently at the official opening of … -
In some corners of the world, the branch still rules
Self-service banking at the ATM might be all that in some parts of the world, but in Ghana, folks still prefer a bricks-and-mortar banking experience. A survey this spring by global accounting firm … -
Pakistani banks to be fined for dispensing fake banknotes from ATMs
In order to force the country's commercial banks to modernize their currency handling equipment and procedures, the State Bank of Pakistan has announced that it will penalize any bank whose ATM … -
Study: mobile banking apps key to bank loyalty
Add mobile banking to ATMs as a major channel for cultivating bank customer loyalty. According to a study from Yodlee Interactive, a developer of financial mobile apps, one-third of those who use …
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