Webster Bank, a regional FI ($20 billion in assets) that serves customers from Boston to Westchester County, N.Y, has put the finishing touches on an ATM upgrade that's been in the works all year. A total of 291 ATMs are now personalized, faster and easier to use.

The upgraded system boasts several new features:

  • envelope-free check and cash deposits;
  • image-capture receipts;
  • immediate access to deposited funds;
  • touchscreens with enhanced graphics and security features;
  • "My Favorites," an ATM setting that allows not only Webster customers, but also customers of other banks to set up a language preference, a default withdrawal amount and their preferred receipt option.

"For many of our customers, ATMs are the most popular way to bank," said Jerry Plush, president and COO of Webster Bank. "This upgrade is one more way that Webster enables customers to bank how they want, when they want and where they want. [It] also allows our branch bankers to devote more time to meet the individual financial needs of our customers."

For more on this topic, visit the installation/deployment research center.

Related Content

User Comments – Give us your opinion!
Products & Services

Create Your Own Custom Kiosk

http://global.networldalliance.com/new/images/products/659.png

659/Create-Your-Own-Custom-Kiosk

KAL K3A – The Kalignite Advanced ATM Application

http://global.networldalliance.com/new/images/products/Kalignite_K3A_100.gif

3734/KAL-K3A-The-Kalignite-Advanced-ATM-Application

Wireless Connectivity

http://global.networldalliance.com/new/images/products/5951.png

5951/Wireless-Connectivity

Multi-Functional Drive-Up ATM - Monimax 7600D

http://global.networldalliance.com/new/images/products/7600ds_100.gif

3732/Multi-Functional-Drive-Up-ATM-Monimax-7600D

FINsim EMV

http://global.networldalliance.com/new/images/products/6483.png

6483/FINsim-EMV

Quality Assurance Testing & Migration Services

http://global.networldalliance.com/new/images/products/6623.png

6623/Quality-Assurance-Testing-Migration-Services

NCR Total ATM Services

http://global.networldalliance.com/new/images/products/4734.png

4734/NCR-Total-ATM-Services

ATM Transaction Processing - IADs, ISOs, Distributors

http://global.networldalliance.com/new/images/products/5943.png

5943/ATM-Transaction-Processing-IADs-ISOs-Distributors

TMD Security Pack 2: Anti-skimming with Tilt and Vibration …

http://global.networldalliance.com/new/images/products/6195.png

6195/TMD-Security-Pack-2-Anti-skimming-with-Tilt-and-Vibration-Protection-and-Skimming-Device-Detection

Powerful Financial Transaction ATM – Monimax 7600T

http://global.networldalliance.com/new/images/products/7600T_side_100.gif

3731/Powerful-Financial-Transaction-ATM-Monimax-7600T

ATM & Mobile Innovation Summit
Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.