Some residents of New York, New Jersey and Pennsylvania are wishing they'd taken out a bigger bankroll at the ATM before the arrival of Hurricane Sandy. In areas without power, both POS systems and ATM terminals remain unusable.

Bank of America, Wells Fargo and JPMorgan Chase all deployed mobile ATMs in New York and New Jersey to make cash available. However, some efforts were hampered by wireless signal issues and other effects of the storm, said a Wall Street Journal report.

In those places where power was working, banks were having to step up efforts to keep ATMs stocked with cash, as long lines formed and customers withdrew large amounts of cash, not knowing when they'd be able to get more.

The store manager at a Duane Reade pharmacy in Brooklyn, N.Y., described lines at its working ATM as "insane." She said the machine had run out of cash before mid-day on Wednesday.

Reports from banks about cash levels at their ATMs were mixed, the Journal found. BofA said ATM cash levels were lower than normal. Chase said that less than 1 percent of its machines in the storm-affected areas ran out of cash on Wednesday, which was comparable to a usual day. Wells Fargo declined to say how their ATMs were faring.

Meanwhile, customers weren't waiting to sort out the bank-issued reports. A man in Brooklyn took out $600 at a Citibank ATM, telling the Journal, "I just wanted the added security."

For more on this topic, visit the bank/credit union research center.

Related Content

User Comments – Give us your opinion!
Products & Services

FINsim Configurator

http://global.networldalliance.com/new/images/products/6491.png

6491/FINsim-Configurator

NCR Intelligent Deposit

http://global.networldalliance.com/new/images/products/822.png

822/NCR-Intelligent-Deposit

Full Service ATM

http://global.networldalliance.com/new/images/products/Itautec_IW1501.gif

732/Full-Service-ATM

OptConnect Antenna with Magnetic Base

http://global.networldalliance.com/new/images/products/4101.png

4101/OptConnect-Antenna-with-Magnetic-Base

FINsim EMV

http://global.networldalliance.com/new/images/products/6483.png

6483/FINsim-EMV

TMD Security Pack 4: Anti-skimming with Skimming Device Detection …

http://global.networldalliance.com/new/images/products/6207.png

6207/TMD-Security-Pack-4-Anti-skimming-with-Skimming-Device-Detection-plus-Anti-Card-Trapping

V4500 Enterprise Class Router: Best-in-Class Connectivity

http://global.networldalliance.com/new/images/products/4380.png

4380/V4500-Enterprise-Class-Router-Best-in-Class-Connectivity

Cash & Coin Counting Systems

http://global.networldalliance.com/new/images/products/792.png

792/Cash-Coin-Counting-Systems

High Quality ATM

http://global.networldalliance.com/new/images/products/4148.png

4148/High-Quality-ATM

KAL Check 21 Solutions

http://global.networldalliance.com/new/images/products/KAL_Logo_SF100.gif

843/KAL-Check-21-Solutions

NCR
ATM & Mobile Innovation Summit
Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.