It's like an "I could have had a V8!" slap to the forehead — only via mobile app.
Cardtronics has developed a smartphone app that member banks of the fee-free network can use to help their customers avoid paying the same unnecessary fee twice. The program can easily be added to a bank's existing website where it may be offered for free download by customers.
Story continues below...
Should a FeeAlert-enrolled bank customer use an out-of-network ATM, the program automatically sends a text or email notice to the customer, providing a list of surcharge-free ATMs in the vicinity that the customer can use next time — and save the fee.
In the program below, Justin Upton of Cardtronics how banks can "white hat" their CRM efforts with the white-label FeeAlert product. And further, how they can customize the program to suit their needs and those of their customers.
Learn more about FeeAlert from Cardtronics:
For more on this topic, visit the software research center.