At noon EST time on Wed., Nov. 7, 2012, Personetics will present a one-hour webinar, "How Great CX and Predicting Customer Needs Can Increase Your Share of Wallet."
The webinar will demonstrate how Digital Banker from Personetics integrates with an FI's existing self-service channels to enhance customer experience.
Digital Banker allows customers to resolve banking issues and manage their finances via their smartphone. Users can speak, type, and tap to interact with the app, which anticipates their needs, provides relevant solutions and processes, and presents targeted recommendations according to a webinar announcement from Personetics.
Webinar attendees will learn about mobile user trends, and gain customer insights about the power an intelligent virtual assistant to differentiate an FI's brand. Registration for the live online event is free.
For more on this topic, visit the mobile banking research center.