SunTrust Banks Inc. has chosen NCR APTRA Passport from NCR Corp. for the FI's rollout of remote deposit services for multiple channels. This will allow SunTrust to deliver a consistent cross-channel RDC experience and greater convenience to commercial and retail customers, said an announcement of the deal by NCR.
The NCR solution provides a multi-channel RDC hub, allowing Sun Trust to capture and consolidate business and consumer check deposits made from remote locations — including branches, ATMs, businesses, homes, and mobile phones — directly into back-office processing.
A single scalable platform with integrated multi-channel architecture eliminates the need to deploy individual RDC solutions across silos and allow banks to more easily and cost-effectively rollout new RDC channels as demand and investment dictates.
As an integrated hub for all remote deposits, APTRA Passport meets the growing demand for RDC and delivers incremental benefits from having all RDC solutions running on the same platform for unified fraud detection, auditing and reporting, and processing cost savings.
"NCR showed us the value of an integrated multi-channel RDC platform," said Tom McDermott, senior vice president of cross channel and customer experience at SunTrust Bank. "They proposed a solution that allows us to reap the benefits of a shared infrastructure, including what we already had deployed for our ATM network, while at the same time delivering cross-channel benefits from managing deposit risk in real-time across the channels that best meet our needs and client preferences."
For more on this topic, visit the deposits/check 21 research center.