For the first time, ATM-operating merchants in Africa can access their mission critical ATM data remotely and in real-time with the launch of SparkWeb, a secure, web-based portal created by South African IAD Spark ATM Systems.
Merchants can use SparkWeb to access data that includes current cash levels in the ATM, transaction data, history statements, transaction reports, reimbursement reports, cash dispensed reports and ATM performance graphs.
According to Spark ATM Systems Managing Director, Marc Sternberg, this data is key to merchants' ability to make well-informed and advantageous business decisions — especially in the fast-developing African market.
"By having access to this type of information, merchants can accurately predict busy periods and therefore ensure their ATM is fully stocked for these crucial times," he said. "Furthermore, merchants can access SparkWeb from their mobile phones or laptop, meaning they can be anywhere and still know exactly how their ATM is performing."
Sternberg said registration for the free service was quick and the advantage was clear: "It provides Spark ATM owners with greater control over their ATM, allowing them to use that machine to its full potential, while presenting an opportunity for the business owner to improve all aspects of their business through a better understanding of their ATM's performance and the gathering of valuable customer data."
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