Diebold Inc. is helping Pioneer Bank expand its presence to Austin, Texas, by delivering advanced self-service and branch equipment, as well as project design expertise.
Based in Dripping Springs, Texas, Pioneer Bank will soon open its first full service branch in Austin. At the Austin branch, Diebold is installing an Opteva ATM with full deposit automation capabilities and an express cash recycler that will enable teller automation.
Diebold is also working with Pioneer Bank on a redesign of the bank's existing San Marcos branch, and will provide additional solutions for the bank's future branches.
As part of Pioneer Bank's San Marcos branch redesign, Diebold's product application services group is providing design consultation and architectural renderings. The group is assisting with the full branch design, including the drive-thru area layout and placement of equipment and ATMs. PAS offers a wide range of custom services, solutions and installation drawings to support any design project.
"From our design services to our advanced technologies, Diebold is honored to be a new trusted solutions and services provider for Pioneer Bank," said Mychal D. Kempt, vice president of North American sales and service operations at Diebold. "We are very excited about the number of opportunities we are engaged with in North America around branch transformation. Our solution set and breadth of experience in the branch is expected and well received in the marketplace."
Pioneer Bank chose Diebold based on a recommendation by the Independent Bankers Association of Texas, the company said in a press release. The IBAT board of directors has endorsed several Diebold products and services, including the company's Opteva ATMs, branch and drive-up equipment. Diebold also received a 2012 IBAT Five*Star Award for providing service excellence and innovative solutions to community banks.
"In addition to new locations, our expansion includes adding new technologies that make the banking experience better and more convenient for our customers," said Jeff Wilkinson, president and CEO of Pioneer Bank. "Diebold promises to deliver the advanced solutions we need, which is why our new Austin branch features our first Diebold equipment. We plan to outfit our new and existing branches with additional solutions from the company."
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