Nearly three-quarters of adults in the U.K. consider mobile banking to be unsafe, said a survey by Wincor-Nixdorf.
The study, reported in the U.K.'s SC Magazine, included 2,031 British adults. “When you look at some technology such as the ATM, this has become a retail banking mainstay," Ed Brindley, director of marketing at Wincor Nixdorf, said. "Consumers feel comfortable using it and see that it is of benefit. However, the key here is that it was rolled out gradually and consumers were given the right education in how to use it."
According to the article, Brindley went on to say that the accelerated pace of change in the technology sector made people feel uneasy. However, he said, given the proper education, feelings of distrust can be dispelled.
For more information on this topic, visit the trends/statistics research center.