UK adults distrust mobile banking

UK adults distrust mobile banking
Tags: Manufacturers, Mobile Banking, Research, Trends / Statistics, Wincor Nixdorf International
July 10, 2012

Nearly three-quarters of adults in the U.K. consider mobile banking to be unsafe, said a survey by Wincor-Nixdorf.

The study, reported in the U.K.'s SC Magazine, included 2,031 British adults. “When you look at some technology such as the ATM, this has become a retail banking mainstay," Ed Brindley, director of marketing at Wincor Nixdorf, said. "Consumers feel comfortable using it and see that it is of benefit. However, the key here is that it was rolled out gradually and consumers were given the right education in how to use it."

According to the article, Brindley went on to say that the accelerated pace of change in the technology sector made people feel uneasy. However, he said, given the proper education, feelings of distrust can be dispelled.

For more information on this topic, visit the trends/statistics research center.

Features

News

Blogs

User Comments

Photo Gallery

	Retail Customer Experience Executive Summit August 13-14, 2013 \| San Diego
	ATM & Mobile Summit – The Future Of Payments September 25-26, 2013 \| Washington, DC
	View Full Events Calendar