Authorities in the Indian states of Punjab and Kerala are investigating an ATM fraud carried out by thieves who exploited a weakness in the design of some ATMs.

Police have so far arrested six men in connection with the crime; the men have admitted to stealing 2 crore ($350,877) from the ATMs of several banks, said a story at India Times.

The scheme described by the Times was a fairly simple one: The ATM user would make a withdrawal, but would leave a few banknotes behind when the cash was dispensed. The remaining notes would be retracted and the machine would log a failed transaction. Because the machine was not capable of counting the reclaimed currency, the system would credit the entire transaction amount back to the user's bank account.

Several banks have changed their ATM design to prevent the fraud, but many machines still remain vulnerable to what the Times described as a "transaction reversal" fraud. 

"The surge of such fraud occurred in late March and April," said TS Jagadeesan, chief general manager of Federal Bank, which lost 75 lakh ($131,578) in the scam. "That is when it came to our attention. We have subsequently scrutinised all transactions and filed more than 30 police cases across the country."

For more on this topic, visit the security research center.

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User Comments – Give us your opinion!
  • Ajay Ori
    28391868
    Cash retract is the worse things that banks should support. As is, there are no mandates from Card regulatory bodies to support this. Picking the cash should be the sole responsibility of the card holder!
  • Atul Karia
    27946998
    This type of scam is quite well known. If my assumption is correct it affects one well known ATM manufacturer. However there are firmware updates that can be carried out on the ATM which would "Debit" the customers transaction instead of "recrediting" thus forcing a genuine customer to go into the bank to raise a complaint and get his full money. The fraudulant customer would thus have no choice but to accept the consequences.

    There are ATM's manufactured by a different company which have a dual Purge/Retract facility whereby the retracted money ends up going into a "Retract Compartment" thus allowing the bank staff to check how much money has been retracted.

    This would allow the financial institution to overcome such scenarios

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