NCR Corp. today announced that Central Bank, which serves Provo, Utah, and the surrounding communities, will revamp its ATM network with the deployment of 10 NCR SelfServ ATMs. The new ATMs include NCR's Scalable Deposit Module (SDM) technology.
NCR's SDM is the only technology on the market that allows the user to deposit both cash and checks simultaneously, in any orientation, through a single slot. SDM enables consumers to make a deposit at twice the speed of a regular ATM. Since launching SDM in 2010, NCR has received orders for more than 10,000 units.
Central Bank will also integrate NCR software to ensure manageability and customer service, the FI said. NCR APTRA Exchange will help maintain remote control of its network to manage software patches and locate and resolve issues.
"As the ATM channel continues to evolve and becomes a more vital touch-point for customer interaction, we wanted to refresh our existing ATM capabilities with newer, more customer-centric technology," said Kathleen Johnson, senior vice president of bank operations at Central Bank. "We are confident that our new fleet of NCR ATMs equipped with advanced single-slot deposit technology will help us deliver the superior service we demand for our customers."
"All NCR's SelfServ ATMs are designed with the end user in mind and it is our goal to ensure seamless integration of hardware, software and services that will provide financial institutions with the best possible ATM network," said Michael O'Laughlin, senior vice president of NCR Financial Services.
For more on this topic, visit the multifunction ATMs research center.