First National Bank of Pennsylvania, the largest subsidiary of F.N.B. Corporation, will refresh its fleet of ATMs using Diebold's Opteva line and integrated services portfolio. Diebold will initiate the replacement of 150 of the bank's existing ATMs with Opteva terminals and will begin to upgrade the remainder of the fleet.
"As a community-focused financial institution, First National Bank is always looking for new opportunities to create value for our customers," said Barry Robinson, executive vice president of consumer banking for First National Bank. "The new services and technologies provided by Diebold will enable us to deliver reliable and convenient self-service transactions that will benefit our customers."
Deposit automation is one of the conveniences Diebold will use to enhance nearly one-third of the bank's ATMs. This technology will enable consumers to complete secure, envelope-free check and cash deposits.
With Diebold's Agilis Campaign Office software, First National Bank will be able to provide more personalized, relationship-enhancing experiences at the ATM. The bank will be able to personalize on-screen marketing messages by region and by individual card users.
To enhance ATM security and compliance, Diebold will incorporate its ATM Endpoint Protection by Symantec and software deployment services to help the bank meet PCI standards and to help protect against malware attacks. ATM card readers will feature advanced skimming detection technology. In addition, Diebold will incorporate consumer awareness mirrors, encrypting PIN pads and fraud-resistive dispensers and card readers into the ATMs.
First National Bank will also use Diebold Advisor, a managed service that monitors ATM availability. The service automatically sends detailed status messages to Diebold's monitoring center. Operators can then attempt a remote fix or dispatch a service provider, helping to increase ATM availability.
