
David M. Parker, Wells Fargo & Co.'s vice president of ATM Banking, describes the financial institution's network this way: "We have ATMs coast-to-coast and pole-to-pole."
Wells Fargo, a San Francisco-based bank, is the nation’s third-largest bank owner of ATMs. It operates 12,352 machines nationwide. There are three Wells Fargo ATMs, however, that are not on many travelers’ itineraries. Two machines are located in Antarctica and one is deployed near the Arctic Circle.
The ATMs, which are deployed in Antarctica’s McMurdo Station, the hub of the U.S. Antarctic Scientific Research Program, have won Wells Fargo a mention in the Guinness Book of World Records, a fact Wells Fargo is proud to mention.
“Our ATMs at McMurdo Station are the southernmost ATMs in the world, according to the Guinness Book of World Records. In fact, they’re the only ones on the entire continent of Antarctica—kind of cool to say that,” Wells Fargo said in a paper titled, “ATMs All Over.” McMurdo Station, located at 77 degrees 51 minutes south, 166 degrees 40 minutes east, is the largest Antarctic station.
McMurdo Station opened in 1955, but Wells Fargo first deployed ATMs there in 1998 at the request of an unnamed client who agreed to subsidize the machines’ operations, Parker said. Even so, Wells Fargo officials had to give it some thought. “We deploy ATMs where customers do their banking so the request was outside our normal strategy,” he explained.
Wells Fargo installed two NCR Corp. ATMs. Although there are two machines only one is in operation at any one time, he said. “We cannibalize the parts from one if the other stops working,” Parker said. “And if the one that had been operating cannot be fixed, we switch to the other ATM." Several years ago, Wells Fargo replaced those ATMs with newer models.
Every two years, the bank flies a technician to the McMurdo Station to replace the ATM belts, cash cartridges and other parts. But getting on to McMurdo Station can be difficult, Parker said. “There is a four-to-five month queue because there is a priority list of things that first must go to the station,” he said.
Wells Fargo first flies the technician to New Zealand, where he must take a physical, have dental work checked and undergo psychological tests. "If a storm should occur while the technician is at McMurdo Station, he has to remain there six months until the weather permits him to leave,” Parker said.
The ATMs are surcharge-free cash dispensers, which are housed inside one of the station’s 85 or so buildings. McMurdo Station employees have their paychecks direct-deposited to their bank accounts. So what do employees purchase with the funds?
“There’s a company store and a bar,” Parker said. During Antarctica’s summer (October, November, December and January) the station’s population swells to more than 1,000. During Antarctica’s winter, which falls in July, August and September, the population drops to less than 200. Temperatures in August drop to minus 28 degrees centigrade. In January, the temperature is 3 degrees centigrade. During Antarctica’s summer, cash withdrawals are double winter’s. Parker declined to provide figures.
The machines are a form of cash recycling ATMs. Since there is no armored car service to deliver cash, the job is left to McMurdo Station employees. They are trained to replace the cash that is withdrawn so there is always an available supply of funds, Parker said.
The story behind Wells Fargo’s ATM located in Barrow, Alaska, seems normal compared with McMurdo Station. Barrow, also known as Ukpeagvik, is one of the northernmost cities in the world and the northernmost city in the United States. The city, which had a population of 4,683 in 2000, is 320 miles north of the Arctic Circle and the Arctic Ocean borders on three sides.
Wells Fargo, which operates a branch in Barrow, acquired the office July 17, 2000, when it merged with National Bancorp of Alaska. National Bank of Alaska operated 53 branches and 150 ATMs. The branches changed their names to Wells Fargo in 2001.
The Barrow branch has a full-service Diebold Inc. ATM that accepts deposits as well as dispenses cash, Parker said.
The ATMs in McMurdo Station and the one in Barrow are 7,000 miles apart.
417
http://global.networldalliance.com/new/images/slideshows/show417_thumb5898.jpg
TD Bank goes net zero energy
TD Bank goes net zero energy
407
http://global.networldalliance.com/new/images/slideshows/show407_thumb5665.jpg
ATM fee disclosure stickers
ATM fee disclosure stickers
387
http://global.networldalliance.com/new/images/slideshows/show387_thumb5320.png
GetBranded ATM wraps
GetBranded ATM wraps
376
http://global.networldalliance.com/new/images/slideshows/show376_thumb5045.jpg
Express Teller Services ATM surround installations
Express Teller Services ATM surround installations
373
http://global.networldalliance.com/new/images/slideshows/show373_thumb4988.jpg
GRG Banking Vietnam Day
GRG Banking Vietnam Day
346
http://global.networldalliance.com/new/images/slideshows/show346_thumb4575.png
ATMequipment.com at the ATMIA Show 2011
ATMequipment.com at the ATMIA Show 2011
347
http://global.networldalliance.com/new/images/slideshows/show347_thumb4583.png
Opt Connect at the ATMIA Show 2011
Opt Connect at the ATMIA Show 2011
345
http://global.networldalliance.com/new/images/slideshows/show345_thumb4569.jpg
Diebold ATM is the centerpiece of international art exhibit
Diebold ATM is the centerpiece of international art exhibit
336
http://global.networldalliance.com/new/images/slideshows/show336_thumb4475.jpg
Talaris Ltd.
Talaris Ltd.
332
http://global.networldalliance.com/new/images/slideshows/show332_thumb4431.jpg
Itautec displays cash dispenser and deposit-taking ATMs
Itautec displays cash dispenser and deposit-taking ATMs
V2000 M2M Router - Powerful Wireless Connectivity
http://global.networldalliance.com/new/images/products/4377.png
4377/V2000-M2M-Router-Powerful-Wireless-Connectivity
Slim information Kiosk-ZT2880
http://global.networldalliance.com/new/images/products/4004.png
4004/Slim-information-Kiosk-ZT2880
SmartCash Vault Intelligent Safe
http://global.networldalliance.com/new/images/products/SmartCash_Vault_Intelligent_Safe_front_picsafe.gif
1180/SmartCash-Vault-Intelligent-Safe
Az-AUTHORIZER
http://global.networldalliance.com/new/images/products/4575.png
4575/Az-AUTHORIZER
NCR Financial Kiosks
http://global.networldalliance.com/new/images/products/4441.png
4441/NCR-Financial-Kiosks
Financial Institution Programs
http://global.networldalliance.com/new/images/products/4655.png
4655/Financial-Institution-Programs
Az- POS
http://global.networldalliance.com/new/images/products/4587.png
4587/Az-POS
Lobby ATMs
http://global.networldalliance.com/new/images/products/rl2000_reflect_2.jpg
605/Lobby-ATMs
Next generation retail ATM - 2700CE
http://global.networldalliance.com/new/images/products/4195.png
4195/Next-generation-retail-ATM-2700CE
Mobile Payment Terminal-ZT2312
http://global.networldalliance.com/new/images/products/4508.png
4508/Mobile-Payment-Terminal-ZT2312
|
Inside NetWorld Alliance Network Self-Service World
|
Popular on NetWorld Alliance | Other NetWorld Alliance Sites | Global Partners |