SCOTTSDALE, Ariz. -- eFunds Corporation (Nasdaq: EFDS), a provider of electronic payment, risk management and related professional services, is launching a remote ATM monitoring package called ATM Management Services.
Jerry Lester, president of eFunds' Financial Institutions and Networks division, said, "Our new services provide rapid ATM deployment and more importantly, superior information management once that ATM is in place. For a deployer, the more you know about how your
ATMs are performing the better your opportunity to manage every one of your ATMs to be a profit generator."
ATM Management Services, which will be rolled out over the course of this year, enables deployers to promote products and services to consumers through PC-based control of customized marketing messages. The services also give deployers online, real-time access to ATM status information and cash management tools, including online canister totals and low cash alertts, from a desktop PC.
Among available features: Activation Manager, which eFunds says reduces ATM set-up time and enables seamless ATM integration; Site Manager which provides online real-time access to an ATM's status and history tracking, monitors cash levels and provides detailed totals by canister, including courier and route information for cash management planning; Content Manager, which allows deployers to send targeted marketing messages on welcome and wait screens; and Back-Office Manager, which provides PC access to balancing services, including deposit verification and cash reconciliation, automates exception management, customizes reports and provides real-time access to transaction details.
eFunds says many of the management services derive their information from its Internet-based DataNavigator software. According to the company, DataNavigator is a single source of EFT
information that can be accessed via the Internet from a PC. In addition, financial institutions are able to "push" DataNavigator services to their customers, such as merchants, enabling them to retrieve data and serve customers at their own service desk.
DataNavigator has been upgraded with a generic data input, which makes it available to customers using platforms other than eFunds' CONNEX processing software.
