DAYTON, Ohio --
NCR Corporation (NYSE: NCR) named Gerald A. Gagliardi senior vice president of its Worldwide Customer Services Division. He succeeds Bill Eisenman who is retiring after 22 years with the company.Gagliardi will be responsible for NCR's customer services business, which provides international implementation, support and consulting services for the company's data warehouse, store automation and ATM solutions. Additionally, he will be responsible for NCR's continued growth in high availability services, network services and multi-vendor support and integration. Gagliardi will report to William J. Amelio, executive vice president and COO of the Retail and Financial Group.
"Gerry is a seasoned executive with substantial global experience in the high-tech services field, which is an excellent fit for our Worldwide Customer Services Division," Amelio said. "He has the leadership and vision necessary to steer our customer services to even greater growth."
Gagliardi joins NCR after serving as a consultant to E. M. Warburg Pincus & Company LLC, where he focused on acquisitions in the services industry. Prior to that, he spent 28 years at the Unisys Corporation where he held progressively senior management positions in the company's services division, including president of Global Customer Services.
Eisenman joined NCR in 1979 and was named to the senior vice president ranks in 1995.
"NCR has benefited immensely from Bill's exceptional leadership during his 22-year career with the company, and for that we are grateful," said Lars Nyberg, chairman and CEO of NCR. "As a result of Bill's exemplary contributions, NCR is recognized as a leading provider of high-availability consulting and support services around the world."
