NEW ORLEANS -- Touchpoints, a new global online community dedicated to driving the future of consumer convenience through self-service such as ATMs, was launched at BAI's Retail Delivery Conference. According to NCR, the site's sponsor, the site will stimulate debate among banks, retailers, dot-coms and consultants with an interest in the rapidly evolving market.
Among the site's features: forums where individuals can exchange ideas and information and even vote on industry issues, articles by industry leaders and case studies that demonstrate how companies are deploying new technologies.
"At NCR we are delighted to be associated with this project. Self-service is a dynamic area, with the potential to generate substantial profits for those companies that get it right. We're anticipating a lively debate," said Christophe Primault, vice president of communications for NCR's Financial Solutions Division.
The site will be run by Realsubstance, the digital arm of the Forward Group, a marketing agency group focused on building and enriching customer relationships in the new economy. In addition to NCR, its clients include Tesco, Egg, Nasdaq, British Airways Holidays and BT.
