DAYTON, OHIO -- Gasper Corp., a global provider of ATM management software, has won a contract with ABSA Bank of South Africa (ABSA) to provide Gasper Manager ATM management software for integration in the bank's network of more than 2,000 ATMs.
"To have ABSA, one of the four major banks in South Africa, adopt Gasper Manager for their ATM network speaks highly of us because the worldwide banking community recognizes that ABSA is a leader in technology," said Douglas Daggett, Gasper Corp. sales director.
"With the Gasper Manager system, we can now more accurately detect and track any problems within the ATM network, as well as more closely manage and monitor the responsiveness of service personnel on both a real-time and historical basis," said Andre Senekal, ABSA. "In addition to this, the Gasper Manager System has highlighted some interpretation problems relating to the actioning of error events emanating from the ATMs, making an already strong self-service network even more reliable and responsive to our customers' needs."
Gasper Corp. also provides its Medallion Services customer care support to ABSA. Medallion Services offers both off-site and on-site support, including regular remote help desk services and periodic on-site consultations with Gasper system experts. These consultations can include customer training sessions on Gasper software tools.
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