TOKYO -- Technology troubles continue to plague the merger of the former Dai-Ichi Kangyo and Fuji banks into Mizuho Bank, according to a report in the Asahi Shimbun.
Customers of the two banks will be required to apply for new services at branches of Mizuho operated by what was their original bank. Stickers bearing a red square will mark ATMs and branches formerly operated by Dai-Ichi Kangyo, while stickers with a blue circle will be used to indicate former Fuji Bank ATMs and branches. Those that can handle the accounts of both banks will display both the red square and blue circle.
Mizuho officials denied suggestions that the existence of two separate customer service arrangements was related to the system failures that accompanied the group's April 1 merger.
Mizuho also has dropped plans to link its ATMs to those owned by IYBank at Japan's second-largest convenience-store operator, Lawson Inc.
