0 Comments

A longtime goal of ATM Industry Association (ATMIA) International Director Mike Lee is for the organization to have a chapter anywhere ATMs are found.

These days, that's just about everywhere.

With a current presence on four continents -- North America, Europe, Africa and Australia/Asia -- ATMIA this year approved the creation of two new satellite chapters.

Mischa Weisz, president and chief executive of Toronto-based TNS Smart Network, is organizing ATMIA Canada. Jorge Fernandez, president and CEO of Miami-based Capture Systems, is spearheading an effort to launch ATMIA Latin America.

New markets

Like ATM manufacturers and other vendors, ATMIA is looking to new and developing markets to fuel its future growth, Lee said.

"As mature markets see consolidation, we are able to pick up business in emerging markets to compensate for the gradual shrinking of the universe of potential members when mergers and acquisitions happen in more mature markets," he said.

 ATMIA around the world

Existing chapters in North America, Africa, Europe, Australia/Asia Launching new chapters in Canada and Latin America in 2003

Starting a new chapter takes "pioneering spirit and drive," Lee said. "You need people like Mischa and Jorge with passion and commitment to help get the message out on the ground."

ATMIA's entry into new regions often goes hand-in-hand with the entry of non-bank deployers, Lee said. While many financial institutions are members of trade groups like the American Bankers Association or the Canadian Bankers Association, there are few comparable opportunities for independents.   ISOs also generally drive a healthy increase in ATMs. In the U.S., for instance, more than 200,000 of the country's 352,000 ATMs have been deployed since 1996, when the advent of surcharging led to a wave of ISOs entering the market.


Story continues below...
BS/2

Video surveillance and dispute management solution
ATMeye.iQ video security management solution reduces the risks of fraud and vandalism, resolves conflicts with clients, and allows monitor security events 24/7 to whole ATM network remotely. Watch ATMeye.iQ video.

"We want to support (independents) because competition is good, and our mission is to promote the proliferation of ATMs around the world," Lee said.

Association for all

Weisz and Fernandez hope to attract both financial institutions and ISOs, as well as other industry players such as transaction processors, to the new chapters.

"Issuers and acquirers haven't established a proper dialogue, so there has been a void" in Canada, Weisz said. He believes mutual concerns over ATM security present an opportunity for the two groups to work together.

"Interac (Canada's national ATM network) has issued some new rules that need to be understood and interpreted properly," he said. "There is a real interest and momentum now to get things done."

A representative from Interac is on the slate of speakers for an ATMIA-sponsored workshop, "Making Risk Management Work for ATMs," on June 18 at Toronto's Metropolitan Hotel.

The event, which kicks off with a June 17 cocktail reception, will also include speakers from Visa Canada, MasterCard Canada, NCR and American Special Risk.

The workshop was originally scheduled for May 12-13 but was rescheduled due to concerns over SARS (Severe Acute Respiratory Syndrome).

"You've got a better chance of getting hit by a car than of catching SARS in Toronto," Weisz said, "but the weather will be nicer in June anyway."

Fernandez said an ATMIA Latin America chapter cannot move forward without financial institutions, as they dominate the market. His company, Capture Systems, which has more than 1,000 ATMs under contract in several Latin American countries, is the only major independent in the region.

In fact, Fernandez said he may enlist someone else to lead recruitment efforts in Latin America in the coming months, as he doesn't want financial institutions to question his motives.

"They associate my name with off-premise deployment, which scares them a little," he said. "So they are saying 'Why are you in this?'"

He is concentrating his initial recruitment efforts on EFT networks. He believes they are a logical starting point because there are generally only one or two major networks per country - such as Mexico's Prosa and Panama's Clave.

The networks are owned by banks and thus are qualified to represent bankers' interests, Fernandez said.

Like Weisz, Fernandez believes that security concerns can be a unifying issue for ATM deployers. "It's one of the issues of common interest we are pushing. The biggest challenge is getting the players together at the same table to discuss it," he said.

They're special

Both men say their markets have unique needs that can be best addressed by a regional chapter of ATMIA.

"We intend to work closely with ATMIA North America to share our knowledge base and expertise, but each country is unique," Weisz said. "Our network (Interac) has very specific rules and we want to work with them and with our government on regulatory concerns."

Fernandez's challenge is in effectively representing the Latin American ATM market, which differs widely from country to country. To do so, he hopes to recruit at least one member from each country.

"There is a common language, but other than that, every market is completely different," he said. "While that will be difficult, I think there are common issues and it will be good to present them through a common voice."

New blood also benefits the parent association, Lee said.

"Our international board gains valuable input from the new regions, and we are able to spread best practices for the industry further afield. We get new members and sponsors and strengthen our credibility as the only international trade association for the ATM industry."

Related Content

Reader Comments

Add a Comment

We welcome your thoughtful comments. All comments will display your real name.

Want to participate in the discussion?

Or log in for complete access.

  • Clear
  • Post
Be the first to post a comment for this story.
Products & Services

QuickWay Printer

http://global.networldalliance.com/new/images/products/Itautec_QuickWay.gif

737/QuickWay-Printer

A98 ATM Key Management System – A98-C – Card Services

http://global.networldalliance.com/new/images/products/A98_C_100.gif

3763/A98-ATM-Key-Management-System-A98-C-Card-Services

ADA-Compliant ATM Surrounds, Toppers, and Wraps

http://global.networldalliance.com/new/images/products/4539.png

4539/ADA-Compliant-ATM-Surrounds-Toppers-and-Wraps

Europe Style High Quality PCI EPP support DES/TDES/RSA- ZT596E/F

http://global.networldalliance.com/new/images/products/3999.png

3999/Europe-Style-High-Quality-PCI-EPP-support-DES-TDES-RSA-ZT596E-F

Outdoor Payment Kiosk-ZT2370

http://global.networldalliance.com/new/images/products/4003.png

4003/Outdoor-Payment-Kiosk-ZT2370

BRIDGE:test

http://global.networldalliance.com/new/images/products/LevelFour_test_100.gif

983/BRIDGE-test

Custom ATM Wraps

http://global.networldalliance.com/new/images/products/4125.png

4125/Custom-ATM-Wraps

ATM Anti-Theft Kit

http://global.networldalliance.com/new/images/products/4053.png

4053/ATM-Anti-Theft-Kit

Service Desk.iQ

http://global.networldalliance.com/new/images/products/4227.png

4227/Service-Desk-iQ

ATM Configuration and Testing Software - ATMulator™ Plus

http://global.networldalliance.com/new/images/products/ATMulator_logo_100.gif

863/ATM-Configuration-and-Testing-Software-ATMulator-Plus

Magtek
Customer Experience Technology Buyer
Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.
ATMIA