BOSTON - Dove Consulting is conducting a national survey of ATM deployers to help track and understand some of the significant changes occurring in the industry.
According to a recent Dove newsletter, some of the trends to be examined include: an expanding terminal base combined with transaction volume that is leveling off; the cost of compliance with Triple DES and other mandates; new opportunities for deployers created by Check 21; and ATM fraud.
Dove plans to survey banks, credit unions and ISOs. The study will gather performance benchmarks related to terminals, transactions, functionality, costs and other key metrics.
To complete the survey online, financial institutions should visit www.e-dove.com/atm and retail ATM deployers should visit www.e-dove.com/retailatm. To request a paper version of the survey, www.doveconsulting.com/ATMdeployer.htm
