• NYPIRG releases annual survey on ATM, other financial fees

0 Comments

NEW YORK - In its latest report on consumer fees for financial services, the New York Public Interest Research Group (NYPIRG) found that some 94 percent of the New York banks that it surveyed charge nonaccount holders a user fee at their ATMs, with an average of $1.55.

This is a slight drop from last year, mainly because Washington Mutual eliminated its ATM surcharges last fall. Some 92 percent of banks also charge their own customers a foreign ATM fee for using another institution's machine, the average being $1.28, the survey found.

Other results of the survey:

  • All private ATMs levy user fees, with an average of $1.55.
  • Some 89 percent of banks surveyed assess a debit card fee for PIN-based transactions, with an average charge of 70 cents. There are no fees for signature-based purchases with a debit card.
  • Prepaid cards, also called stored value cards, can carry the steepest fees, including an average activation charge of $50, annual fee of $70, point-of-sale transaction fees of 86 cents, ATM transaction fees of $1.64 and fees for adding new money of $1.44.
"Because the fees are $1 here, $1.50 there ... many consumers do not realize just how quickly those dollars can become hundreds of dollars," said Aisha Fraites, NYPIRG project coordinator at New York College of Technology.

John Hall, spokesman for the American Bankers Association, said customers can avoid fees. For instance, many banks waive fees if consumers sign up for certain accounts, directly deposit their paychecks or maintain a minimum balance. Also, people can avoid ATM fees by using their own banks' machines.

"The customer is in the driver's seat regarding pricing," Hall said. "Banks have moved from fixed-fee pricing to a la carte pricing, which lets consumer pick and choose the products and pricing that best suits their needs."

Related Content

Reader Comments

Add a Comment

We welcome your thoughtful comments. All comments will display your real name.

Want to participate in the discussion?

Or log in for complete access.

  • Clear
  • Post
Be the first to post a comment for this story.
Products & Services

KAL Software

http://global.networldalliance.com/new/images/products/KAL_Logo_SF100.gif

885/KAL-Software

VersaSafe™

http://global.networldalliance.com/new/images/products/4147.png

4147/VersaSafe

Training

http://global.networldalliance.com/new/images/products/4231.png

4231/Training

On Target Marketing Targeted Email Campaigns

http://global.networldalliance.com/new/images/products/4652.png

4652/On-Target-Marketing-Targeted-Email-Campaigns

ATM Outsourcing

http://global.networldalliance.com/new/images/products/Outsourcing2.JPG

841/ATM-Outsourcing

SmartCash® Vault

http://global.networldalliance.com/new/images/products/5065.png

5065/SmartCash-Vault

First Line Maintenance

http://global.networldalliance.com/new/images/products/ATMSolutions_repairman.gif

540/First-Line-Maintenance

Financial Institution Programs

http://global.networldalliance.com/new/images/products/4655.png

4655/Financial-Institution-Programs

KAL Kalignite NDC

http://global.networldalliance.com/new/images/products/Kalignite_NDC_100.gif

845/KAL-Kalignite-NDC

Terminal Management System

http://global.networldalliance.com/new/images/products/3783.png

3783/Terminal-Management-System

Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.