SCOTTSDALE, Ariz. – eFunds Corporation's (NYSE: EFD), DataNavigator software suite, which streamlines back office and customer service functions by consolidating all ATM and point-of-sale data into one repository, is now available on the Microsoft Windows operating system.
DataNavigator, which is used by 2,000 financial institutions worldwide, gives customers a single point of control via a graphical user interface (GUI) or Web browser for all payment transaction data.
"eFunds is committed to helping customers control expenses associated with customer service and back office functions," said Michael Feliciano, senior vice president and division executive of eFunds' Electronic Payment Solutions division. "The added flexibility of offering our DataNavigator software on the Windows platform lets EFT providers using the operating system benefit from real-time data management while minimizing expenses."
DataNavigator software features include:
- Transaction Research: Allows for real time information gathering for improved customer service
- Exception Management Services: Simplifies the full exception handling lifecycle for PIN and signature transactions with a rules editor that maintains network and customized rules and reduces compliance implementation.
- Device Services: Provides instant access to information pertaining to the status and history of devices, as well as information on device cash balances, verification of envelope deposit transactions and ATM balancing.
- Financial Settlement: Online application for funds movement and totaling at any time. Totals can be obtained at multiple levels and final net settlement positions are available within minutes after the end of a business day.
