Be the first!
 
 

MONETT, Mo. - Jack Henry & Associates Inc., a leading provider of integrated computer systems and ATM/debit card/ACH transaction processing, announced its purchase of the SERsynergy division of Virginia-based SER Solutions Inc., according to a news release. Terms of the transaction were not disclosed.

SERsynergy, the division's flagship product, is an intelligent document-management solution that is enabling more than 1,600 domestic and international financial institutions to further automate their processes by capturing, archiving and immediately retrieving images of all forms of paper-based and electronic documents. The IDM solution empowers bank and credit union personnel to make better informed and timelier decisions by consolidating enterprise-wide information into one system and providing immediate desktop access to the archived information.

The system supports all forms of document content including COLD data, check images, signature cards, loan files, deposit agreements, emails, correspondence and photo IDs.

SERsynergy accommodates report data, statements and customer documents, regardless of system origin, format or layout; and content searches can be conducted without using indexes, keywords or Boolean operators.

SERsynergy ensures data integrity and security by protecting the original data from being changed or manipulated in any way, and the system enforces compliance with regulatory requirements related to the ID storage and list-checking provisions of the USA Patriot Act and the data security, integrity, and confidentiality provisions of the Gramm-Leach-Bliley Act.

"With the click of a button, SERsynergy delivers the business information needed to provide the service levels that bank customers and credit union members now expect," said Tony L. Wormington, president of Jack Henry & Associates, in the release.

"The acquisition of the SERsynergy division of SER marks the eighth consecutive acquisition that will expand our offering of market-leading solutions that benefit our existing bank and credit union clients, while providing additional sales opportunities outside our client base," said Jack F. Prim, chief executive officer of Jack Henry & Associates. "We believe SERsynergy is a competitively distinct solution that will further differentiate our product and service offerings, and support our clients' growth, service, operational, and profit goals."


Reader Comments

Add a Comment

We welcome your thoughtful comments. All comments will display your real name.

Want to participate in the discussion?

Or log in for complete access.

  • Clear
  • Post
Be the first to post a comment for this story.
Products & Services

Prepaid Media, Premiums & Incentives Dispensed via Enabled ATMs

http://global.networldalliance.com/new/images/products/ATM_Dispensing_Card_100.gif

910/Prepaid-Media-Premiums-Incentives-Dispensed-via-Enabled-ATMs

Secure ATM Storage

http://global.networldalliance.com/new/images/products/StorageGraphic100.gif

817/Secure-ATM-Storage

Cash Dispensers & Recyclers

http://global.networldalliance.com/new/images/products/Recyclers.jpg

778/Cash-Dispensers-Recyclers

Retail Partnerships

http://global.networldalliance.com/new/images/products/nautilus_hyosung_1800.jpg

3752/Retail-Partnerships

Self-Service Solutions

http://global.networldalliance.com/new/images/products/Self_Service_Solutions.jpg

675/Self-Service-Solutions

Self-Service Application Development Tools – JAM

http://global.networldalliance.com/new/images/products/LogoJAM.gif

3743/Self-Service-Application-Development-Tools-JAM

KAL ATM Advertising/ CRM Solutions

http://global.networldalliance.com/new/images/products/KAL_Logo_SF100.gif

1225/KAL-ATM-Advertising-CRM-Solutions

SOLVPRO SERVICE™ - The Standard for Service Excellence

http://global.networldalliance.com/new/images/products/Solvpro_Service_logo_100.gif

3708/SOLVPRO-SERVICE-The-Standard-for-Service-Excellence

SOLVPRO SERVICE™ - Pay-Per-Service-Call

http://global.networldalliance.com/new/images/products/Solvpro_Service_logo_100.gif

3707/SOLVPRO-SERVICE-Pay-Per-Service-Call

OptiVLM

http://global.networldalliance.com/new/images/products/Optivlm100.gif

1239/OptiVLM

Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.