Japanese bank adds multiple languages to ATMs

Japanese bank adds multiple languages to ATMs
Tags: Bank / Credit Union, Multifunction ATMs
December 27, 2004

The Daily Yomiuri: UFJ Bank customers now have access to multilingual ATMs and can remit money to Brazil with the assistance of a Portuguese-speaking operator via an in-house video phone.

The money remittance service was launched at 10 UFJ branches in Shizuoka, Aichi, Gifu and Mie prefectures on Dec. 20 in partnership with Brazil's largest commercial bank, Banco Bradesco SA. It enables direct transfers between UFJ and Bradesco accounts.

About 200,000 Brazilians of Japanese descent live in the four prefectures.

UFJ also modified about 4,500 of its 6,000 ATMs to improve access for non-Japanese customers, adding language options in English, Chinese, Korean and Portuguese.