Seminars, speakers announced for The Self-Service & Kiosk Show

Seminars, speakers announced for The Self-Service & Kiosk Show
Tags: Bank / Credit Union, Debit / Credit, Kiosks/Self-Service, Multifunction ATMs, NCR Financial Solutions, Other, Palm Desert National Bank, Software, Transaction Processing, Trends / Statistics
February 5, 2006

LOUISVILLE, Ky. - Speakers and seminar topics have been announced for The Self-Service & Kiosk Show, which will take place Feb. 13-14 in Orlando, Fla.

Speakers include:

Peter Wolf, MobileLime ("Mobile Phone Payment: Marketing, loyalty and other benefits for retailers and their customers")
Pete Charpentier, NCR Corp. ("Best practices for kiosk deployments in quick-service restaurants")
Kerry Bodine, Forrester Research ("The Kiosk Environment: Strategies to increase kiosk visibility, foot traffic and user comfort")
Alex Richardson, Selling Machine Partners ("Trends in assisted-selling applications at major retailers")
Jim Garrett, Kudzu Interactive ("Reaching Your Restaurant Guest with Self-Service Options: Online to-go and take-out ordering")
Peter C. Honebein and Roy F. Cammarano, authors of "Creating Do-It-Yourself Customers" ("Four pillars for satisfaction when customers do the work")
Doug Peter, St. Clair Interactive Communications ("Retail self-service and multi-channel strategies")
Robert Ventresca, Netkey ("Avoiding the five most common oversights found in self-service")
Bob Fincher, NetWorld Alliance ("The state-of-the-art in kiosk and self-service solutions")
Keynote address: Janelle Barlow, author of "Branded Customer Service: The New Competitive Edge" ("Bringing your brand to life in your self-service project")
Aaron Hagler, Agilysys ("A 'Giant' self-service story: The grocery store of the future")
Sandra Nix, D2 Sales ("How custom-designed kiosks create unique brand & marketing advantages")
Sandra Hartfield, Palm Desert National Bank ("After the Transaction: What you need to know about deploying financial services kiosks")
Brian Ardinger, Nanonation ("Pop-Up Retail: How to expand customer reach and deliver innovative customer experiences")
Scott Shaw, Fishbowl, and Adam Golumb, Eat'n Park Hospitality Group ("Using self-service kiosks to build a customer marketing/CRM database")
Hamed Shahbazi, Info Touch Technologies ("Serving the 'cash-preferred' demographic with financial services kiosks")
Glen Fossella, Source Technologies ("Assisted self-service: Blending high-tech and high-touch")
Paul Barron, Fast Casual Magazine and QSRWeb.com ("Self-service applications in QSR and fast-casual restaurants")
Francie Mendelsohn, Summit Research Associates ("Secrets of design for usability")
James Bickers, editor of KioskMarketplace.com, SelfServiceWorld.com and Self-Service World magazine ("Ten great self-service deployments and what you can learn from them")