NORTH CANTON, Ohio - Diebold Inc.'s Opteva family of ATMs received the 2006 Frost & Sullivan Product Line Strategy Leadership Award, according to a news release.
Frost & Sullivan presents the award to the company that demonstrates the most accurate understanding and interpretation of customer needs and product demands within its industry. Recipients are recognized for outpacing their competition in the refinement of product offerings through value-added services, success of the offering in the market and ability to accommodate different market segments through innovative technology.
Aravindh Venkatesh, a Frost & Sullivan research analyst, said Diebold earned the award for Opteva's ability to provide a global customer base with high-quality solutions and value-added services.
The terminals operate in a variety of payment environments and integrate security, software and self-service transactions, providing a total-systems solution.
"The Opteva line of terminals represents a key element in Diebold's enhanced lifecycle strategy, which improves the overall price, performance, flexibility and efficiency of self-service networks," Aravindh said. "Diebold has a huge installed base of terminals worldwide and is the leader in many markets around the world. The company's solutions meet current and emerging market requirements and continue to add value and increase transaction speed for customers at the ATM."
Thomas W. Swidarski, Diebold's president and CEO, said innovative solutions such as Opteva result in loyal Diebold customers.
"Opteva was developed only after extensive collaboration with our customers and their customers, and it represents an innovative self-service platform that meets the needs of financial institutions around the world," Swidarski said.
