OMAHA, Neb. - ACI Worldwide, an international provider of enterprise payment solutions, opened its annual ACI Customer Exchange Focus Group the week of March 13 in Omaha, Neb.
According to a news release, the group is a user-led and directed event that provides ACI customers the opportunity to discuss industry trends, share experiences and shape the direction of ACI's industry-leading software solutions. More than 100 customers from the Americas will gather to discuss and identify best practices in enterprise payments and examine important topics such as Payment Card Industry data security standards and fraud management.
This year's event includes more than 40 sessions led by ACI staff, partners and customer peers. Session topics include the strategic impact of regulation, risk management, product planning and cross-industry solutions.
"We look forward to joining other users each year at ACI's Focus Group," said Michele Schwappach, senior technology manager of Bank of America and president of ACI Customer Exchange. "ACI customers include so many of the world's largest banks and retailers. It's an excellent opportunity to learn from fellow peers, and we know that ACI uses our feedback to shape future product plans. The end result is software solutions that help customers to be more competitive."
"We place tremendous value on the breadth and depth of feedback provided by our customers during ACE, as it helps us address issues and anticipate their needs, and consequently, improve our suite of solutions," said Tony Parkinson, ACI Americas president.
