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While technology has transformed many aspects of the healthcare industry over the last 30 years, the patient registration process has remained largely unchanged. To improve the patient experience, the founders of Maitland, Fla.-based Galvanon, a subsidiary of NCR Corp., developed a healthcare-related self-service solution designed to automate the patient check-in process and facilitate the capture of accurate patient data.
 
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Editor's note: This case study was provided by NCR Corp. Statements made in the text reflect the views and/or opinions of the case study's author(s) only.

 

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