MUMBAI, India - NCR Corp. has signed a deal with Hong Kong and Shanghai Banking Corp. (HSBC) to manage its fleet of off-site ATMs the western and southern regions of India, where the majority of HSBC's Indian ATM installations reside.
According to a news release, NCR will provide first- and second-line maintenance, caretaker services, site maintenance, and supply and cash replenishment services.
"NCR's domain expertise on ATM technology, the use of sophisticated tools, and proven fail-safe processes will help us reinforce the reliability of our ATM channel and ensure better service and availability for our customers," said Nicholas Winsor, director of personal financial services for HSBC India. "The ATM management services from NCR will enable us to resolve service incidents faster and further strengthen our endeavor to maintain quality customer relations."
