0 Comments
MAIDENHEAD, England - A survey by Level Four Software Ltd. and  ICM Research reveals that 38 percent of respondents in the United Kingdom would consider moving their bank accounts based on their banks' ATM-network availability (i.e., ATMs that are "out of order" or "out of cash"). 
 
According to a news release, the research results highlight ATM downtime in terms of lost revenue and the inability to retain existing customers because of increased dissatisfaction and disloyalty. 
 
Banks are facing increased demand on their ATM networks, and, at the same time, customers expect higher levels of service and availability. 

Related Content

Reader Comments

Add a Comment

We welcome your thoughtful comments. All comments will display your real name.

Want to participate in the discussion?

Or log in for complete access.

  • Clear
  • Post
Be the first to post a comment for this story.
Products & Services

ATM Parts

http://global.networldalliance.com/new/images/products/4409.png

4409/ATM-Parts

Prepaid Card and Loyalty Programs

http://global.networldalliance.com/new/images/products/4647.png

4647/Prepaid-Card-and-Loyalty-Programs

Banking Kiosk—K20

http://global.networldalliance.com/new/images/products/K20.png

3741/Banking-Kiosk-K20

Next generation retail ATM - 2700CE

http://global.networldalliance.com/new/images/products/4195.png

4195/Next-generation-retail-ATM-2700CE

Encrypting Pin Pad with Function Keys - Cryptera EPP 1318

http://global.networldalliance.com/new/images/products/895.png

895/Encrypting-Pin-Pad-with-Function-Keys-Cryptera-EPP-1318

ATM Equipment Sales

http://global.networldalliance.com/new/images/products/5059.png

5059/ATM-Equipment-Sales

KAL Software

http://global.networldalliance.com/new/images/products/KAL_Logo_SF100.gif

885/KAL-Software

ATM Remote Monitoring, The DPL Group AC Disconnect Module

http://global.networldalliance.com/new/images/products/4051.png

4051/ATM-Remote-Monitoring-The-DPL-Group-AC-Disconnect-Module

ATM Storage and Logistics

http://global.networldalliance.com/new/images/products/4413.png

4413/ATM-Storage-and-Logistics

Complete ATM Remanufacture

http://global.networldalliance.com/new/images/products/4414.png

4414/Complete-ATM-Remanufacture

Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.