DAYTON, Ohio - NCR Corp. has entered into a global reseller agreement with MShift, provider of customizable wireless solutions, to offer the MShift Mobile Banking Solution as part of its suite of Internet banking services.
NCR says the MShift solution will allow financial institutions to provide their customers with anytime, anywhere access to online banking services via their mobile phones, personal digital assistants and other wireless devices.
"There are currently 2.6 billion mobile-phone subscribers worldwide, and industry analysts predict a jump to 4 billion subscribers within the next three years," said Greg Hanson, general manager for NCR eCommerce. "The MShift Mobile Banking application offers our financial clients the opportunity to enhance customer satisfaction and loyalty by providing Internet banking access via their cell phones or PDAs. Combining these channels empowers customers by letting them check their account balance, transfer funds or pay bills when and where it suits their schedule."
In a recent NCR survey of approximately 650 consumers in the United States and Canada, more than 90 percent said they would value combining mobile devices with the Internet and ATMs.
"In recent years, wireless networks have undergone major upgrades resulting in much higher bandwidth and access speeds," said Awele Ndili, chief executive of MShift. "Wireless devices have also undergone significant changes geared toward better data access. As a result, the wireless channel has become just as important and relevant as the wired PC-based channel."
According to a news release, the MShift application works with any cell phone or PDA that has Web and/or text-messaging capabilities. MShift's wireless banking technology also does not require the banking customer to download any applets, which can pose security concerns.
"The integration of MShift's mobile banking technology within our Internet banking platform enables NCR to offer a highly customizable and fully mobile Internet banking solution - fully backed by NCR Help Desk support," Hanson said.
