Indian government tells Citibank to plug ATM security loopholes

Indian government tells Citibank to plug ATM security loopholes
Tags: Bank / Credit Union, Bank Automation, Bank Security, Components, Debit / Credit, North America, Public Companies, Retail / Off-Premises, Security, Software, Transaction Processing
February 14, 2008

Rediff India Abroad: Fair trade practices body MRTPC has directed Citibank to inquire into and plug security loopholes in its electronic transaction platforms like ATMs, while initiating a probe against the bank after a customer was billed for cash he did not withdraw. The Monopolies and Restrictive Trade Practices Commission passed the direction on a complaint from a credit card customer of the bank that he was wrongfully billed for a cash withdrawal of Rs 16,000, although he had never used the card in an ATM.