DAYTON, Ohio — NCR Corp. is giving financial industry customers the opportunity to discover the difference the company's innovative new family of self-service ATMs can make toward ensuring greater consumer satisfaction and increased operational efficiencies, according to a release.
The release calls the new NCR SelfServ family of ATMs "the world's first ATM able to self-regulate and mitigate common software and USB communications failures." These are issues that could have taken up to four hours for a technician to fix and now can be resolved automatically in less than 20 minutes. This "self-healing" capability is a key principle behind SelfServ's unique ability to deliver greater ATM availability and higher customer satisfaction, according to the release.
The four-city U.S. roadshow began last week at NCR's Self Service Universe event in Orlando and continues tomorrow in Charlotte, N.C. The new ATMs also will be seen at month's end in Orange County, Calif., and later in New York City. The roadshow is part of a global discovery tour that already has showcased SelfServ in Dubai and Toronto, and is scheduled throughout the spring and summer at approximately 20 locations around the globe.
