0 Comments
NEW YORK — The KioskCom Self Service Expo opened in the heart of Midtown, Manhattan, with two significant announcements from NCR Corp.
 
NCR pulled the sheet off its new point-of-decision kiosk — the NCR SelfServ 60, which is designed to provide an interactive experience for the consumer in order to buoy them along through the purchasing process.
Photograph by Travis Kircher
 
The NCR SelfServe 60 integrates Intel vPro technology, has a slim, sleek form factor and represents a significant leap forward from its predecessor, the EasyPoint 42.
 
 
According to a news release distributed at the show, the NCR SelfServ 60 is customizable to help enhance a business's brand. Deployers can choose from a number of configuration and design options, such as brand color and logos. Multiple mounting options also are available.
 
The NCR SelfServ 60 integrates Intel vPro technology, including the next-generation Intel Core 2 Duo processor and Mobile Intel GM45 Express chipset. With these technologies, the kiosk can run more advanced, engaging self-service applications, NCR says, creating an enhanced experience for consumers and the opportunity for companies to offer increasingly complex transactions.
 
Intel vPro technology maximizes system availability for businesses with "out-of-band" manageability and serviceability — meaning diagnostics can be accomplished remotely.
 
Donna Stevens, product manager for kiosk infrastructure at NCR, says the new SelfServ 60 is a substantial improvement over its predecessor, the EasyPoint 42.
 
"Nowadays, people want kiosks to have a slim, sleek form-factor to really show off that modern iPod look, and really capture the aesthetics and the marketing and the branding that (our) customers want to portray to their self-service customers — to the consumers," Stevens said. "The EasyPoint 42, while an all-in-one integrated footprint, didn't have the feature functionality and the slim form-factor that this new unit has, because of the new technology and our ability to integrate that."
 
During the show, Peter R. Charpentier used a SelfServ 60 kiosk to demo a retail application that lets users speak live, one-on-one, with customer-service representatives in remote locations. The customer-service representative, who just so happened to be on the West Coast, appeared on the screen during a demo at the show to greet show goers in New York.
 
That application is the result of a reseller agreement between NCR and Experticity. The agreement, also announced during the expo, allows NCR to resell the Experticity multichannel technology platform worldwide.
 
Attendance numbers for KioskCom are not yet available, though Lawrence Dvorchik, general manager of the show, says he expects a 32 percent increase in pre-qualified, pre-registered attendants from last year. KioskCom runs Oct. 15-16 in the Jacob K. Javits Convention Center in New York.

Related Content

Reader Comments

Add a Comment

We welcome your thoughtful comments. All comments will display your real name.

Want to participate in the discussion?

Or log in for complete access.

  • Clear
  • Post
Be the first to post a comment for this story.
Products & Services

PAI Secure ATM

http://global.networldalliance.com/new/images/products/5045.png

5045/PAI-Secure-ATM

OptConnect Patch Antenna with Double Sided Tape

http://global.networldalliance.com/new/images/products/4102.png

4102/OptConnect-Patch-Antenna-with-Double-Sided-Tape

V4100 Enterprise Class Router with Dual wireless access

http://global.networldalliance.com/new/images/products/4378.png

4378/V4100-Enterprise-Class-Router-with-Dual-wireless-access

LED Light Panels for ATMs

http://global.networldalliance.com/new/images/products/4910.png

4910/LED-Light-Panels-for-ATMs

KTC – Kalignite Terminal Controller System

http://global.networldalliance.com/new/images/products/Kalignite_KTC_100.gif

3735/KTC-Kalignite-Terminal-Controller-System

atmAd Solution

http://global.networldalliance.com/new/images/products/atmAd_logo_100_1108.gif

588/atmAd-Solution

ATM makeover

http://global.networldalliance.com/new/images/products/blank_logo.jpg

1209/ATM-makeover

ATM Vault Cash

http://global.networldalliance.com/new/images/products/ATMVaultCash_0309.gif

639/ATM-Vault-Cash

Shooting Sports Package

http://global.networldalliance.com/new/images/products/4663.png

4663/Shooting-Sports-Package

ATM Solutions

http://global.networldalliance.com/new/images/products/5067.png

5067/ATM-Solutions

OptConnect
Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.