ORLANDO, Fla. - As part of its ongoing strategy to identify ways to help financial institutions realize cost savings and streamline operations, Diebold Inc. says it is delivering on the innovative technologies that drive the industry's most important trends.
According to a news release, Diebold Integrated Services and Diebold ImageWay check-imaging solution each have experienced steady growth this year, as these services fulfill an industry-wide demand for technologies that enhance efficiencies. Both Integrated Services and ImageWay check imaging enable financial institutions to offer customers an array of expanded services via their self-service channels, without additional capital investments or resources.
Expanding their footprint through standalone ATMs, rather than investing in brick-and-mortar branches, is one of the most cost-effective ways for financial institutions to strengthen their bottom line. Through Integrated Services, which provides a single point of contact for network management and end-to-end solutions for optimization of all facets of the self-service channel, financial institutions can turn existing ATMs into multifunction machines that serve as virtual branches. Realizing that this offering strengthens customer relationships while driving down costs, financial institutions are steadily adopting Integrated Services to assist in branch transformation initiatives.
"We will continue to leverage our expertise to deliver to financial institutions the innovative solutions that support every aspect of upgrading and managing an ATM channel, which keeps us at the forefront of the financial-services industry," said Charles E. Ducey, Jr., senior vice president, global development and services for Diebold.
"We're confident we will continue to see solid growth in both Integrated Services and ImageWay because of the strong competitive advantage they provide financial institutions. And we're prepared to experience that same healthy growth in a number of Diebold's other innovative services and technologies."
In today's competitive financial services market, financial institutions that realize the importance of the customer-centric business model rely on outsourcing experts such as Diebold to ensure their self-service operations are technologically and operationally advanced. The majority of financial institutions are looking to imaging technologies to ensure the highest levels of efficiency in both capture and back-end check processing. ImageWay is proven to deliver both.
Capitalizing on the efficiencies and cost savings offered by ImageWay's check-imaging solution, financial institutions are able to easily satisfy the requirements of both business and consumer customers, which is helping drive its acceptance and ultimate growth in the industry. With ImageWay, consumers reap the benefits of clear, concise check imaging during deposits at the ATM, any time of day or night. Business customers can take advantage of ImageWay's remote-deposit-capture capabilities, which allow them to make remote deposits using only a PC and an Internet connection.
Diebold's growth in its Integrated Services outsourcing solution and ImageWay check-imaging and processing technology underscores its proficiency in forecasting the industry's top requirements and its responsiveness to financial institutions. It also speaks to Diebold's commitment to developing the technologies that streamline self-service networks through innovative solutions, helping financial institutions achieve the ideal balance among revenue, efficiency and innovation.
