ORLANDO, Fla. — Diebold Inc. is rolling out the newest innovation in its deposit automation family of solutions. With Diebold's new rapid processing capability, financial institutions now can provide consumers and business customers with an automated deposit option designed to expedite bulk note and check deposits at any time of the day or night, improving security and enhancing convenience at the ATM.
Rapid processing is executed in a single transaction that features the simultaneous operation of two modules at the ATM. One module facilitates single or bulk note deposits and the other enables single or bulk check deposits. Providing two separate modules, synchronously operating, to conduct a single transaction does more than increase the speed of transactions. It
also greatly enhances reliability, according to a news release.
"It's imperative in today's fast-paced society for financial institutions to consistently improve the speed and convenience at which customers can conduct self-service transactions," said Charles E. Ducey, Jr., senior vice president, global development and services, Diebold. "Rapid processing is one more tool to help financial institutions better serve customers through improved availability. And because both notes and checks can be immediately inserted, it provides another layer of security at the ATM and reduces wait time."
Research has shown deposit automation benefits financial institutions not only by delivering cost-effective transactions, it also promotes greater brand differentiation, strengthens compliance with regulatory mandates and, by migrating transactions out of the branch, it offers the freedom to build customer relationships to promote higher value products and services. Additionally, deposit automation has proven to increase total transactions and deposit activity.
With rapid processing, Diebold's note-accepting technology can accept stacks of mixed denomination currency without an envelope or a deposit slip. The module verifies and itemizes the deposit note-by-note. This allows for instant credit, depending on the institution's policy, and the module can hold large quantities of cash longer, allowing for fewer deposit sweeps. Additionally, offering the ability to accept large stacks of notes better serves business customers, who regularly make deposits at ATMs.
With checks — also inserted without an envelope or deposit slip — Diebold's Intelligent Depository Module accepts a single check or stacks up to 30. The check images are captured and displayed on the ATM screen for customer verification. Through superior imaging and character recognition, the check images are printed on the receipt along with the details of the cash transaction. Additionally, before the transaction is completed, customers are offered the opportunity to cancel the deposit of any one of the checks or the entire bulk stack. Customers also can adjust or cancel the note deposit portion of the transaction. Once the details of the transaction are approved, the data is collected, including the images of the deposited checks, and transmitted to a server, which begins the check clearing process.
