NEW YORK — ACI Worldwide Inc., provider of software for electronic payment systems, says its merchant retail line of business performed well in 2008, despite the challenging economic environment.
ACI offers a suite of solutions that forms a comprehensive electronic payments and fraud-management system for retailers, and often replaces in-house systems to reduce costs and increase productivity.
During 2008, 30 percent of ACI's merchant retail customers in the Americas either renewed or extended their licenses. These additions and extensions include leveraging ACI's rewards-management solution to support bi-lateral arrangements with other retailers, as well as adding check authorization and collections capabilities to existing payment switching.
In addition to these product renewals and extensions, ACI added four new customers and also brought new retail customers live on its ACI On Demand solution, which provides a managed and hosted version of ACI Retail Commerce Server. The solution gives ACI customers leading-edge payment processing software, yet offloads the cost of hardware and operating-system expenses.
"The AOD model is attractive to new and existing customers", said Ralph Dangelmaier, president of ACI's America's channel. "It removes a significant cost burden of hardware, operating systems and the resource commitment yet affords these industry leaders with payment software to grow new sales through our rewards management system and protect inventory assets with our refund authorization system."
