BROOKFIELD, Wis. — Fiserv Inc., a provider of information technology services to the financial industry, has announced that the Fiserv Source Capture Suite is the top-ranked branch and teller capture solution in the newly released Aite Group LLC report, "Branch and Teller Capture: A Vendor Overview."
According to a news release, the report, which offered a competitive analysis of 14 solutions from a dozen vendors, selected Fiserv as the best, based on its customer advocacy, level of integration with additional branch technology solutions, level of image capture integration, sales performance, deployment experience and number of features and functionalities.
"Financial institutions today must be able to take deposits from a myriad of sources," said Mike Ringuette, president of Fiserv Global Payments Solutions. "The Fiserv Source Capture Suite is our integrated approach to delivering a cutting-edge, user-friendly solution to maximize deposit-gathering capabilities. We're gratified and honored that Aite Group has recognized Fiserv's best-in-class solution that can help financial institutions reduce costs, improve efficiency and increase revenue by freeing branch staff to focus more on customer sales and service."
The Fiserv Source Capture Suite offers financial institutions the ability to enhance functionality of all sources of deposit gathering. This includes branch, teller, ATM, merchant, regional and consumer capture solutions. Its thin client, Web-based platform is designed to support Source Capture Optimization, a unique Fiserv approach to integrating payment environments and allowing deposits to be gathered from multiple touch points. Fiserv clients can leverage an integrated source capture platform, in which software is not loaded onto clients' computers, with Fiserv's item processing solutions to enable consistent functionality for all deployment models including in-house, outsourced and ASP.
"Branch and Teller Capture: A Vendor Overview" provides a summary of the U.S. branch and teller image capture market, including an analysis of 14 branch and teller capture software solutions.
