Ask the Experts: Billers can get reliable billpay via self-service at a c-store, other retail site

Ask the Experts: Billers can get reliable billpay via self-service at a c-store, other retail site
Tags: North America, Retail / Off-Premises, Transaction Processing
March 1, 2009

Retailers and billers have long had bill-payment relationships, so why would they rock the boat by implementing a self-service billpay solution — one that takes the clerk out of the payment equation?

Jim Bennett, the chief executive of U.S. Payments, supplies turnkey solutions for self-service billpay to retailers. U.S. Payments' network of payment terminals have helped retailers lower the cost of in-person payments and enhance the customer experience.

In this interview with Jacob Bennett, the editor of Self-Service World and Kiosk Marketplace, two of ATM Marketplace's sister sites, Jim Bennett explains the benefits of self-serivce billpay kiosks in a retail environment, for the retailer and the biller.