Ask the Experts: Retailers can reap big customer rewards from self-service bill payment

Ask the Experts: Retailers can reap big customer rewards from self-service bill payment
Tags: North America, Retail / Off-Premises
March 1, 2009

In this challenging economic environment, retailers are looking for new ways to reach consumers and patrons, while also building new lines of revenue. ATMs play an important role, but so can additional services such as bill payment.

Jim Bennett, the chief executive of U.S. Payments, supplies turnkey solutions for self-service bill payment to retailers. U.S. Payments' network of payment terminals have helped retailers lower the cost of in-person payments and enhance the customer experience.

In this interview with Jacob Bennett, the editor of Self-Service World and Kiosk Marketplace, two of ATM Marketplace's sister sites, Jim Bennett explains the benefits of self-serivce billpay kiosks in a retail environment.